Transactions Related
You can track all of your payments and transaction on Fave app. Follow below steps to do so - 1. Launch Fave app 2. On top left, click...
Mon, 2 Aug, 2021 at 5:41 PM
Please use the following steps to troubleshoot the issue and try again: 1. Make sure that you have a stable Internet connection 2. Ens...
Mon, 2 Aug, 2021 at 5:42 PM
If transaction shows success in your app and amount has been debited from your bank account, show the success message screen to the merchant. Usually mercha...
Wed, 8 Sep, 2021 at 4:43 PM
If merchant transaction status is shown as 'processing' - Do not try to make the same payment again while status is 'Payment processing' ...
Wed, 8 Sep, 2021 at 4:44 PM
Banks usually take up to 7-10 days to add money back to your account. Please wait for your bank to complete the reversal. Refer to the bank account statemen...
Wed, 8 Sep, 2021 at 4:44 PM
We encourage customers to double check their total bill amount on Fave before clicking 'Pay Now'. However, if you have overpaid / underpaid, we sugg...
Mon, 2 Aug, 2021 at 5:46 PM
We suggest you to contact the Merchant or QR provider for cancellation of a transaction. Fave is a payment mode and cancellation & refund functionality ...
Wed, 8 Sep, 2021 at 4:46 PM