Customer Support

That is something we would all want to know, isn’t it?   Cashback is the return of a percentage of your total bill (not including any amount paid ...

You will be able to see the cashback percentage offered by the merchant on his page on Fave app. Search for the merchant and outlet on Fave app and you will...

Cashout is some percentage of cashback that customer gets from available cashback in his Fave account on next transactions.

Cashout is calculated as follows:  For 1st transaction -  There will not be any cashout as customer will not be having any cashback bala...

You will get a surprise percentage, which you will uncover at the time of next payment with the same merchant.

Cashback will be automatically transferred to your bank account when you make your next Fave transaction back at the same partner's. For partners that h...

Don't worry, you can check your cashback by clicking on 'Account' tab > Savings. Your total cashback balance will be displayed there. This ca...

Cashback validity ranges from 30-180 days from the date of purchase and varies from merchant to merchant. Cashback rate is decided by the merchant. Once the...

There can be number of reasons why you wouldn't have received the cashback credits in your Fave account -  1. The transaction is not successful  2. Me...

There can be number of reasons why cashout wouldn't have happened -  1. The transaction is not successful  2. Credits earned from first transaction ha...